HOW TO BUY AN ITEM IN OKUSUKA.COM.MY?

• Please sign up or login into account
• Choose your product
• Then click “Add to cart”
• Proceed with “Checkout”

HOW LONG IT TAKES TO PROCESS?

• Usually it takes 1-3 Days to process the payment before proceed with delivery.

HOW TO ORDER BULK ITEM?

• Purchase an item in Bulk Quantity, please contact us for more details.

HOW TO CANCEL AN ORDER?

• If you would like to “Cancel Order”, yes you may cancel the order after made a payment, but there is a cancellation fees after cancelled the order. Please read our “Terms & Condition of Sale” for more details.

DOES OKUSUKA PROVIDE SERVICE?

• We do provide product & service especially repair based on service tab in the website.
• Price is non fixed & subjective.

CAN I SEND MACHINE FOR REPAIR?

• Yes, you may send the item for repair after confirmed with us.

WHERE TO SEND THE ITEM FOR REPAIR?

• Our company will provide the address before you reach to our address